If needed, please keep the velvet pouch that your jewellery arrives in for cleaning after wear. In order to keep your jewellery looking great you need to make sure that you keep your jewellery clean and dry. Please avoid liquids, perfumes and lotions.
Please allow 1-2 days for order processing.
All UK orders are shipped via Royal Mail for free unless upgraded.
For free delivery – We use Royal Mail 1st Class signed for which normally takes 2-4 days and comes with limited tracking.
Upgraded UK shipping – We use Royal Mail Next Day Guaranteed by 1:00pm. Which delivers next day after packaging, Mon – Sat.
If you need any other UK delivery information, please send us an email at hello@isonia.co.uk and we will see what other options we can provide for you.
All International Orders are shipped via Royal Mail International Signed for which takes 3-11 days to reach destination country. Please allow extra time for customs clearance, which varies from country to country.
